TEEX Public Safety Telecommunicator Practice Test

Confidential documents are specifically designed to protect sensitive information and restrict access to authorized personnel only. These documents may contain personal information about individuals, detailed reports regarding ongoing investigations, or sensitive agency information that, if disclosed, could compromise public safety or personal privacy.

In contrast, public records and open access documents are typically accessible to the general public and do not contain information deemed sensitive or confidential. General information is often disseminated widely to inform the public without the risk of exposing private or sensitive data. Thus, the distinction lies in the nature of the information contained within these documents and the level of access granted to that information. This critical aspect of confidentiality ensures that sensitive data remains secure and is handled appropriately.