How often does the Department of Justice suggest a TTY refresher training should be provided?

The suggestion from the Department of Justice to provide TTY refresher training every six months is rooted in the need to ensure proficiency and familiarity with the TTY equipment and communication techniques. TTY, or Text Telephone, is essential for effective communication with individuals who are deaf or hard of hearing. Given the rapid changes in technology and the importance of clear communication in emergency situations, frequent refresher training helps maintain skill levels and keeps telecommunicators updated on best practices.

Regular training intervals, such as every six months, allow public safety personnel to stay sharp and can facilitate a consistent level of service for the community. Infrequent training may lead to a decline in competency, which could negatively impact emergency communication efforts and overall public safety. Therefore, the recommended six-month interval reflects a balance between maintaining skills and managing resource availability within public safety organizations.