What technology allows users to read transcriptions of calls on a computer monitor or laptop?

The technology that allows users to read transcriptions of calls on a computer monitor or laptop is Webcap TEL. This system is designed specifically for providing real-time text communication, enabling users, especially those who are deaf or hard of hearing, to read what is being said during a phone call via text on their devices. It captures spoken words and transcribes them, making this information accessible in a format that meets the needs of users who may not be able to hear the audio portion of a call. It enhances communication by ensuring that critical information is not missed and can be reviewed later if necessary.

Other technologies listed serve different purposes. Text Relay Service typically facilitates phone communication between deaf individuals and hearing individuals, but it does not focus specifically on providing transcriptions on a computer monitor. Video Relay Service allows for communication through video telephones and sign language interpretation, which does not involve text transcription in the same way. DataLink Service, while relevant in various data transfer contexts, does not specifically relate to transcribing voice calls into text for user readability.