Which form of TRS is not available via 711 access?

The Internet-based relay service is not available via 711 access due to its specific operational requirements and delivery methods. Typically, 711 is designated as a universal telecommunications relay service number that allows users to connect with traditional telephone relay services, which facilitate phone communication between individuals who are deaf, hard of hearing, or speech-impaired and those who are not.

Video relay service and traditional relay service both utilize the 711 system for users to easily access them through a simple dialing method. Mobile relay services, while they may function differently than traditional relay options, can still be connected through the 711 number as long as they meet specific criteria.

In contrast, Internet-based relay services require an internet connection and specific applications to operate, which sets them apart from the services that can be reached through the 711 number. This distinction is why Internet-based relay service is not included in the offerings available through 711 access.