Which type of listening requires you to hear the words, understand body language, and extract key messages?

The correct answer is comprehensive listening. This type of listening goes beyond merely hearing the words being spoken; it involves fully understanding the context, which includes interpreting body language and nonverbal cues. By engaging in comprehensive listening, you are able to extract key messages from the speaker, ensuring that you grasp not only what is being said but also the intent behind the words and the emotions conveyed through body language. This holistic approach is essential, especially in a public safety telecommunicator context, where accurately understanding a caller's situation can lead to better responses and more effective assistance. Recognizing the verbal and nonverbal components allows for a deeper comprehension of the overall message being delivered.